F.A.Q.

1. What is your Service & Warranty

Capri Watch products are covered by a 5 year warranty. We also offer assistance for repairs out of warranty for which the cost will be calculated based on the specific case. For assistance please ship the watch, on your own responsibility and care and with copy of the guarantee and your name, return address including a phone number and e-mail, to:

ASPERULA STELLINA
VIA CAMERELLE 21
80073 CAPRI (NA) Italy
Tel. + 39 081 8377148

Please we recommend shipping by registered mail or international courier that guarantees on-line tracking and gives you proof of delivery.
VERY IMPORTANT: WHEN SHIPPING FROM OUTSIDE EU, MAKE SURE YOU SAY ON CUSTOM DECLARATION THAT YOU ARE SHIPPING A BROKEN WATCH FOR REPAIR WITH NO COMMERCIAL VALUE (custom and insurance value from 0 to a maximum of € 5,00) . WE CANNOT ACCEPT PACKAGES FOR WHICH WE HAVE TO PAY ANY FEE OR WE HAVE TO MAKE ANY IMPORT DOCUMENTATION .
Our Company on its owns expenses takes care of shipping the watch back to you.

2. We sell replacement straps?

Yes, definitely. Please also note that almost all of our watches use standard sized straps that can be purchased at any watch or jewellery.

3. Your bags are made in Italy?

Our leather bags Capri à Porter, which are priced higher than $ 100 are 100% manufactured in Italy by craftsmen with over 40 years of experience in working with leather and derivatives. Extreme attention is given to the quality of the leather, accessories and processing.



4. How much is the price of Euro – U.S. Dollar?

Please check the current exchange rate at the following link: www.xe.com

In addition to U.S. Dollars and GB Pounds Can ‘also click on “Select currency” and our system will show you the exact exchange rate.

5. Do you ship?

We ship worldwide.

6. Is there a quantity discount?

Yes, we do offer discount for larger quantities. Please look at our Wholesale conditions and feel free to contact us directly at info@capricapri.com

 
7. Where Can I download an instruction manual in pdf for these watches?

Here: Manual in pdf